Troi Palmer

Member Service Manager

Troi is currently a licensed Producer in Health, Accident, Life and Fixed Annuities Insurance. Prior to Retiree First, Troi worked at Optum 360 as an Intake Operations Supervisor. He specialized in EMR Access and Quality Assurance.

His passion is helping members obtain the best possible care available and to make certain they understand their benefits. With his empathy, he strives to address any concerns that may arise and resolve them quickly and efficiently. His main priority each day is to provide every member with a satisfied and complete experience.