Simplifying Medicare Retirement Benefits

Maximizing Your Group Health Insurance Plans With a Focus on Advocacy

HealthcareConnect delivers an end–to–end Retiree Benefit Management solution that helps plan sponsors design, implement, manage, and administer group retiree healthcare benefits. It reduces costs and administrative burden for plan sponsors, while significantly enhancing the benefits experience and helping improve health and wellness for members. Our hallmark advocacy service, MemberFirst, is at the core of this solution.

The Retiree Health Benefits Landscape is Ever–Changing

Post–retirement benefits are costlier and more complex than ever. Group benefits insurance costs are rising along with retiree membership levels, and navigating the evolving Medicare landscape is challenging and time consuming. That’s where we come in.

With HealthcareConnect, we simplify and navigate the complex Medicare landscape so you can preserve the benefits your retirees deserve–all while reducing costs, providing a great member experience, and improving outcomes. Most importantly, we take great care of your retirees. We provide them with one–on–one personalized advocacy services to help them understand and maximize their health benefits. It’s a win–win.

See Meaningful, Lasting Impacts for You and Your Retirees

Plan Sponsors

Reduce costs and save time


Improve benefits experience and health and wellness

County Commissioners of Worcester County

“Throughout the implementation process, RetireeFirst was very supportive and provided a thorough explanation. During a time of difficult transition for retirees, they were helpful in answering our members’ questions about providers and pharmacy.”

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Medicare Management Expertise with a Human Touch

We’re experts in Medicare retirement benefits. We keep pace with changing regulations and understand the intricacies of the group Medicare market space. Whether you’re moving to a Medicare Medical Supplement, Part D Pharmacy (EGWP) or Medicare Advantage plan, you can trust that our team will give you the best advice. Our group plan sponsor clients see immediate bottom–line savings of 20–50%.*

Retirees receive personalized support through every phase of their journey. Advocates develop a one–on–one relationship with members, who take full responsibility for end–to–end issue resolution of retiree needs. It’s why our Member Net Promoter Score is over 90. Learn more about MemberFirst.

We say what we mean, and we do what we say. Since our inception in 2005, RetireeFirst has maintained a 100% client retention rate. Our service consistently receives a world–class 90+ Net Promoter Score, significantly above the industry average of 60.

 * Results for clients that move from a traditional, self–funded Medicare plan

Preserve Retiree Health Benefits while Reducing Costs and Time Spent

Managing Medicare retirement benefits can be time consuming and confusing. We’re Medicare experts. Let us take care of the heavy lifting.

Medicare Plan Design

We understand the challenges plan sponsors face are unique to their retiree population. Our team of licensed and highly–trained Medicare retirement benefits experts partner with you through the entire process, starting with product selection and analysis—which is often the trickiest part of the Medicare maze. We help you determine the plan best suited for your needs, enabling you to preserve benefits and reduce costs.

Plan Implementation, Management & Administration

Plan implementation and ongoing management is time consuming. With HealthcareConnect you get a dedicated account team of specialized roles that handle everything for you and your members. We send member mailings, host member meetings, answer eligibility and enrollment questions, and handle billing and reporting. With such a wide range of expertise dedicated to your success, from a wellness team to a billing manager, you can trust that everything will run smoothly from start to finish. Thanks to streamlined benefits implementation and management, you gain valuable time back in your day—and members experience a seamless onboarding process.

Member Advocacy

Members need dedicated support to navigate the complex retiree healthcare landscape. Hightouch, personalized advocacy services are our hallmark. Our Advocates help members fully understand their benefits, options, and available resources, and connect them to health and wellness programs. From helping them find a doctor or pharmacy, to answering a copay or insurance question, obtaining a new ID card, or resolving a claim issue, this seamless, end–to–end service puts members first. Learn more about MemberFirst.

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Learn More About Our Full-Range of Services

All insurance products and services offered herein are provided by LaborFirst, LLC (d/b/a LaborFirst Insurance Solutions, LLC in CA and LaborFirst Insurance Brokerage, LLC in NY), a licensed insurance agency, on behalf of one or more insurance companies. All descriptions or illustrations of coverage provided by LaborFirst are for general informational purposes only and do not amend, alter or modify any insurance policy or guarantee any specific price, quote or coverage. Not all products and services are available in all states or to all customers. Nothing herein is intended or should be interpreted as the sale or solicitation of insurance by RetireeFirst.