Enrollment and Advocacy for Miami-Dade County

Speak with an expert:

Welcome

Miami-Dade County has partnered with RetireeFirst, a healthcare advocacy provider, to help you understand your Medicare options for 2027.

During the Medicare Annual Enrollment Period (October 15 – December 7, 2026), call RetireeFirst and speak with a dedicated licensed agent who will help you understand your options, and you can choose the plan that fits your needs best. Have your Medicare card, current prescriptions, and provider information ready.

Prefer to have someone contact you?

Complete the form to the left, and a licensed agent will contact you at the time that works best for you.

Who is RetireeFirst?

RetireeFirst is your partner in navigating Medicare. They provide personalized support before, during, and after enrollment, so you’ll always have someone to assist with:

  • Questions about plan design and coverage
  • Billing and copay issues
  • Copay assistance/grant programs for high-cost drugs
  • Medical and prescription authorizations
  • The appeals process for denied services
  • Mail-order prescriptions and formulary lookups

How to Enroll

October 15 – December 7, 2026

Call RetireeFirst to speak with an agent:

(786) 640-3292 (TTY 711)
OR toll free at (888) 517-6373 (TTY 711)

Monday – Friday, 9:00 am – 5:00 pm EST

Plumbers & Pipefitters Local 322

Member

“My Advocate, Sarah, was personable and very competent. She understood my problem immediately, called the pharmacy, and had all issues straightened out within minutes. When the same problem happened again, one call to RetireeFirst solved it right away.”

Wicomico County Public Schools

Member

“My Advocate, LaShonda, was great! She answered every question I had, and even offered to call my doctor’s office to help them understand my new plan. Everything worked out great!”

About the Advocacy Services at RetireeFirst

We Can’t Wait to Meet You

We look forward to supporting you – before, during, and after enrollment.

Required Disclosure

We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Your retirees may contact Medicare.gov or 1-800-MEDICARE to get information on all of their options.

See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.

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