Nicole has been employed with Retiree First since August 2011. She was previously an Account Executive with the Account Management Team and transitioned into her IT role January 2017. Nicole has always found interest in innovative technology and ways it can make our jobs easier and our time more productive. She currently has the Salesforce Administrator & Salesforce Service Console Certificates and is currently working towards a Computer Science degree at Bucks County Community College. With the combination of her Account Management background and her technical skills, she has helped to ensure our Retiree Advocates have all the tools they need to help our members.