Michelle jointed Retiree First Account Management team in October of 2019. Michelle has been working in the Health care industry for over 15 years. Prior to joining Retiree First, Michelle worked as a Client Service Manager for a large Home Care Company. This position allowed her to use her exceptional customer service skills to provide care coordination in the home for Geriatric and Pediatric patients. Over the years she has gained knowledge and experience dealing with case managers, hospitals and facilities. Michelle focuses on providing excellent service to clients and members by always using kindness and compassion.