Welcome to the City of Fall River Retiree First Prescription Drug Website

Who is Retiree First?

Retiree First is a Retiree Benefits Administrator & Advocacy Company that specializes solely in retiree healthcare. Our dedicated Retiree Advocates are here to not only assist retirees with enrollment, but to provide ongoing retiree support with the City of Fall River Medicare Retiree Prescription Drug plan.


If you have any questions or need assistance including items such as card replacements, formulary questions, mail order assistance, pharmacy issues or any other overall plan items, please call Retiree First at:

1-508-300-9697 (TTY 711) or 1-855-835-5847 (TTY 711)

Direct Carrier (Humana) Website Link:

The following link will take you directly to Humana’s website where you can create a member profile and login to your personal portal for items such as claim review, evidence of coverage, specific plan information and digital copies of ID card: