Josh joined the Retiree First team in September of 2016. He graduated from Susquehanna University with a Bachelor’s degree in International Studies and History. While working in Washington, D.C. in the nonprofit sector, Josh communicated with Members of Congress often acting as an editor and project coordinator. During this time, he developed critical organization, speaking and listening skills. Josh utilizes these skills to lend our members a sympathetic ear, explain their healthcare benefits in a manner they understand, and assist in resolving any confusing healthcare issues they may have.